Here we grow again!

We are hiring. You may have seen our teaser post on Facebook, or heard it through the grapevine. We are growing and we need you!
Job Title: Central Intelligence, a.k.a. office support, customer expert, assistant to everyone.

At Soak Wash Inc., we develop and market leading products for laundry and skin care. Soak, our primary product, is modern care for the laundry you love. Our office environment is fun, fast-paced and friendly. The role of Central Intelligence will be filled be someone who is always on top of business. They are the hub of information on customer needs, Soak production and inventory.

We’re looking for a candidate that can gracefully manage the administrative and book-keeping functions of our fun-spirited fast-paced office and (no pressure) interact positively with customers, suppliers and current employees. The ideal candidate will have an interest in customer service (a positive, professional and outgoing personality) as well as a desire to grow with the organization.

This position is part-time. 3 days per week. M, W, Th. at our lovely Mississauga office. Soak front office

Ongoing duties include:
• General office support, with attention to detail
• Provide exceptional customer service for current and new customers
• Meticulous database management for customers and orders
• Basic bookkeeping including A/R, A/P, collections, invoicing, etc. using QuickBooks software (a must for the job)
• Salesforce.com data entry
• Overseeing consumer orders
• Preparing expense reports
• Shipping and customs documentation for inbound/ outbound freight
• Preparing orders for shipping
• Overseeing the flow of the office and its supplies
• Greeting couriers, customers and callers with grace

Must-haves:
• Excellent working experience with QuickBooks
• Excellent working experience with Microsoft Office, Acrobat
• Ability to multitask with grace and ease
• Strong English written and verbal skills
• High level of attention to detail
• Independent working habits

Wishful thinking:
• French language skills (or another second language)
• Experience in sales or customer service
• An interest in knitting, quilting and/ or fashion
• Experience with shipping software, brokers or the likes
• The keen ability and interest to work on other office/ warehouse tasks as needed

Please visit our website soakwash.com to learn about our company and products before applying for the position. We are all as passionate about our products as we are our jobs. If filled by the perfect candidate, this position has the potential to evolve into full-time employment.

Please submit CV with a letter of intent outlining how both your experience and personality are ideal for our fast-paced, fun, growing environment. Please also include your favorite thing about Soak.

We appreciate your interest in this position, however, only the candidates selected for an interview will be contacted. Send intent to: hireme@soakwash.com No phone calls, please.

Thank you for choosing Soak. Have a lovely day.

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Soft Launch

There are many definitions of a Soft Launch. Today it’s the unoffical announcement of our new scent, Yuzu and our new Soakbox, Elvis Paisley.

Yes, it’s a bit crazy to use this format for such exciting news, but sometimes, that’s just how it goes. The official launch will be the week of February 11th, where you’ll get more details on what we are up to than you could ever hope for. Until then, here’s the long and short of our exciting accomplishments.

Yuzu Collection

First: Yuzu. It’s the scent you’ve been waiting for. It’s so lovely it’s a bit silly. It is a kiss of tart citrus + crushed eucalyptus. It is currently available in our 3oz Soak bottles and 3oz Handmaid. It’ll be showing at TNNA this weekend, and on our website for sale (wholesale and retail) in the next week or so.

Yuzu Twosome
Second: You may notice Yuzu’s unique and lovely label. It’s the first in our upcoming series of designer labels. This label collection (yes, all 8 tiny bottles have different labels) is designed by the lovely and talented traditional fine art printmaker, and a turncoat commercial textile designer Lizzy House. Collectible, indeed.

C031.14 15

Third: Yuzu appears in our newest Soakbox, Elvis Paisley. Once again, we’ve got a lovely custom color by Lorna’s Laces and a beautiful pattern designed by Fiona Ellis. We’re telling you this because in hours, we fly to The National Needle Arts Tradeshow in Long Beach where images, tweets and posts about these new products will surface and spread like, well, like new Soak scents do.

Here’s a sneak peek at the products. Between flights, set up and tradeshow time, we’ll do our best to get these products up and online sooner than later.

If you are a Soak retailer or would like to be, email chris@soakwash.com to order any of these products. If you are looking to shop, ask for them at your favorite yarn shop, bra fitting boutique or visit our website. The products won’t go live for a bit (sorry) and the Soakboxes won’t ship until mid-March, when they ship to lovely yarn stores around the world.

Watch in the coming weeks for more details on all the tiny fragments of exciting news we’ve shared today. We wanted you to hear about the excitement from us first. Enjoy as it all unfolds! And thanks again for choosing Soak. We are forever appreciative of the love you’ve shown for our products. It’s truly Soakworthy.


Weekly Affirmation | Blog Comment Love

Every Thursday we post a comment, tweet, email or secret message we’ve received from one of our Soakworthy customers (stores, fans, consumers, friends). Sometimes, on a rough day, it’s really helpful to read an inspiring message from someone in our community. Someone who appreciates what we do. Someone who is as passionate about Soak as we are. We appreciate all the love that comes our way. Really we do.


We love feedback on the blog (clearly you know about it, as you’re already here!) As you may know we just ran a Soakbox contest, promoting our Knit-A-Long, leading up to the holiday. We asked a question. “What is your preference: french manicure, or solid colour for your nails?” All you had to do was answer. (we keep it simple like that). This was one of our favorite comments, among the hundreds that poured in. Watch the blog throughout the season, we’ll be posting a lot of knitting lovin’. Thanks!

 

“I was so caught up in the pretty I forgot to answer the question…solid color for me : )”- Amber

Soakbox: may your nails match your knits. #5


Soakboxes: knit-a-longs, magazines and manicures

Working on something special this fall? How are those hands holding up? It’s time to put down your needles and pick up a Soakbox. What’s that you ask?
Lace Kelly getting polished #2

Soak, Handmaid luxury hand creme, nail polish and custom dyed to match yarn. Who could ask for anything more? Ask for them by name, get one at your LYS. They’re everywhere! (or have your LYS get in touch with us if they don’t stock them yet)
We’ve got some great things brewing related to our Soakboxes this holiday season. Watch for knit-a-longs, tutorials, give-aways and Ravelry updates about each design.
If you spot someone knitting Soakboxes, do let us know. We’re gathering images, feedback and manicure shots!

Looking for more about Soakboxes? Want to blog yourself? Here are some fun links. Check out Annie’s blog. Meet Natalie. Hello Knitty! They are also featured in the holiday issue of Knit Simple magazine (we’re super proud)

Our website is stacked wtih new products for all your holiday needs. From stocking stuffers (Handmaid anyone?) to full bottles of Soak, we’ve got your holiday gift giving all sorted out.

 Applying Handmaid creme #1

As for Soakboxes, here are some holiday ideas to start you off. There’s still time to knit before the holiday season!

  • Knit up the knits and put them back in the box for a great gift for the non-knitter in your life (if you can resist them yourself!)
  • Host a manicure & knit night with friends. Bring some bubbly and knit all night long.
  • Have your LYS host a class around Soakboxes.  

Have you knit all four yet?

 Soakbox: may your nails match your knits. #6


Keeping a secret, part 3: Planning the big reveal

What a week we’ve had. The suspense, the drama, the shipping of media samples! Alas, here it is. The final story in the beginning of a great new collection of products. We’re certain these Soakboxes will be here to stay.


Conceptually we were sorted and the designing began. We finalized our new 3oz bottles. They’re 100% post-consumer resin and super cute. Flight friendly and environmentally friendly. We created mini versions of our new labels for Soak 3oz and branded the new and now in high demand Handmaid.
Handmaid & Soak: aquae
We finalized our yarn colours, to match our Soak fragrances, of course, and Fiona finalized patterns.
PatternProgress

As Fiona pointed out, “four colour-ways were selected to encompass both fashion-forward shades and the classics. In my classes when looking at colour selection I point out how each hue has its own personality and provokes a response in us. So I based the designs for each pair of mitts on this theory, designing the patterns to fit with the mood of each colour and Soak fragrance.”

Fiona loves the detail in each pattern. Her words describe them best:

Clark Cable: reds are considered warm, passionate and powerful. This is a classic dark red so the cable design for this colour-way is dramatic and suitable for evening wear. The cables open up to create a saucy little hole for the thumb.
Clark Cable set

Double Pointe Pink: lights or pastels feel young, delicate and soft. Pale pink is very feminine and reminds me of ballet slippers. So this design has cables to look like the lacing of the ribbons and also includes my signature I-cord trim.
Applying Handmaid creme #2
Lace Kelly: this shade is an on-trend combination somewhere between blue & green. Both are thought of as cool, tranquil and calming. The eyelet lace is wonderfully ladylike and is my homage to the demure beauty of the style icon whose name we riffed on to name our colour.
Lace Kelly getting polished #2
Cuff au Lait: browns, the colour of earth, are comfortable, rustic and fertile, darks shades are opulent, light shades make me think of edibles: milk chocolate, caramel and of course cappuccino. The polish is something that you can wear with just about anything and so the design for this one has a “wear it every day” feel, the fold over ribbed cuff makes it cozy and casual.
Soakbox match
As we worked through the packaging, we scheduled photo shoots and naming parties to bring it all together.  When we started receiving bits and pieces at our warehouse, it became harder and harder to keep the project quiet. We even invited hand models from our local knit scene to assist in the photo shoot, trading secrecy for first access to the new designs.

Soakbox #1

In summary, each Soakbox includes a bottle of Soak and Handmaid luxury creme, in matching scents, stylishly coordinated to premium nail polish and matching Lorna’s Laces custom designed yarn.
 

clark cable, out of the box.
We’re all really excited about this project. While it’s still the start of summer, think towards knitting on the beach, cozy fall projects and holiday as this is the perfect gift, for yourself and those who knit. They’ll hit stores starting in June. Ask for them by name. In fact, print out this post and take it to your LYS (or gift store) and have them contact me to order them for you.

Images are available here. Feel free to share them, comment, blog and repost. Please be sure to link back to our website or this blog, so that our great team can be credited for their hard work. The products are live on our site as well, although as mentioned, they won’t ship until sometime in June. If you have any questions (purchasing, selling, promoting or just sending lovely feedback) related to this or other Soak projects, please be in touch! We would love to hear from you.

 “It is always exciting to see a project that begins as just a bright idea come to fruition but when it exceeds your own imaginings it is doubly so.” Fiona Ellis.


Monkey baths

Caroline, our new office administrator, has been sharing Soak with all her family and friends. I loved this photo of her nephew’s monkey. Because he carries this monkey everywhere, her sister-in-law had to wait until he was peacefully asleep before she could sneak in and grab the monkey.  He looks like he was really enjoying his relaxing Soak bath.

Remember, Soak is gentle and non-toxic, so it’s great for all of your children’s clothing, stuffed animals, and baby blankets.


Travelling Soak – Southern Africa

One of the best parts of my job is reading emails from happy customers. I especially enjoy them when there are photos attached that show all the great soakworthy items that they are caring for with Soak.


Last year, I had a customer call and tell me that our mini-soaks were great for her son who is a volunteer with the Peace Corps over in Southern Africa. After chatting with her for a bit, I mentioned that I would love it if she could send me some photos for our blog and then just last week, I opened my inbox to find these great photos! She had a difficult time getting him to send her photos (I believe due to the lack of computer and internet connection on his end), so she had waited until her trip to visit him to take these photos. 

There is very limited running water where he is stationed so doing laundry can be quite a challenge.

When doing your laundry at home, we do recommend using enough water so that your garments can move around freely.

We hope all the best for her son! You can visit this link for information about joining the Peace Corps. Continue making my day by sending me your Soak photos! ngoc@soakwash.com.