Here we grow again!

We are hiring. You may have seen our teaser post on Facebook, or heard it through the grapevine. We are growing and we need you!
Job Title: Central Intelligence, a.k.a. office support, customer expert, assistant to everyone.

At Soak Wash Inc., we develop and market leading products for laundry and skin care. Soak, our primary product, is modern care for the laundry you love. Our office environment is fun, fast-paced and friendly. The role of Central Intelligence will be filled be someone who is always on top of business. They are the hub of information on customer needs, Soak production and inventory.

We’re looking for a candidate that can gracefully manage the administrative and book-keeping functions of our fun-spirited fast-paced office and (no pressure) interact positively with customers, suppliers and current employees. The ideal candidate will have an interest in customer service (a positive, professional and outgoing personality) as well as a desire to grow with the organization.

This position is part-time. 3 days per week. M, W, Th. at our lovely Mississauga office. Soak front office

Ongoing duties include:
• General office support, with attention to detail
• Provide exceptional customer service for current and new customers
• Meticulous database management for customers and orders
• Basic bookkeeping including A/R, A/P, collections, invoicing, etc. using QuickBooks software (a must for the job)
• Salesforce.com data entry
• Overseeing consumer orders
• Preparing expense reports
• Shipping and customs documentation for inbound/ outbound freight
• Preparing orders for shipping
• Overseeing the flow of the office and its supplies
• Greeting couriers, customers and callers with grace

Must-haves:
• Excellent working experience with QuickBooks
• Excellent working experience with Microsoft Office, Acrobat
• Ability to multitask with grace and ease
• Strong English written and verbal skills
• High level of attention to detail
• Independent working habits

Wishful thinking:
• French language skills (or another second language)
• Experience in sales or customer service
• An interest in knitting, quilting and/ or fashion
• Experience with shipping software, brokers or the likes
• The keen ability and interest to work on other office/ warehouse tasks as needed

Please visit our website soakwash.com to learn about our company and products before applying for the position. We are all as passionate about our products as we are our jobs. If filled by the perfect candidate, this position has the potential to evolve into full-time employment.

Please submit CV with a letter of intent outlining how both your experience and personality are ideal for our fast-paced, fun, growing environment. Please also include your favorite thing about Soak.

We appreciate your interest in this position, however, only the candidates selected for an interview will be contacted. Send intent to: hireme@soakwash.com No phone calls, please.

Thank you for choosing Soak. Have a lovely day.

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Soft Launch

There are many definitions of a Soft Launch. Today it’s the unoffical announcement of our new scent, Yuzu and our new Soakbox, Elvis Paisley.

Yes, it’s a bit crazy to use this format for such exciting news, but sometimes, that’s just how it goes. The official launch will be the week of February 11th, where you’ll get more details on what we are up to than you could ever hope for. Until then, here’s the long and short of our exciting accomplishments.

Yuzu Collection

First: Yuzu. It’s the scent you’ve been waiting for. It’s so lovely it’s a bit silly. It is a kiss of tart citrus + crushed eucalyptus. It is currently available in our 3oz Soak bottles and 3oz Handmaid. It’ll be showing at TNNA this weekend, and on our website for sale (wholesale and retail) in the next week or so.

Yuzu Twosome
Second: You may notice Yuzu’s unique and lovely label. It’s the first in our upcoming series of designer labels. This label collection (yes, all 8 tiny bottles have different labels) is designed by the lovely and talented traditional fine art printmaker, and a turncoat commercial textile designer Lizzy House. Collectible, indeed.

C031.14 15

Third: Yuzu appears in our newest Soakbox, Elvis Paisley. Once again, we’ve got a lovely custom color by Lorna’s Laces and a beautiful pattern designed by Fiona Ellis. We’re telling you this because in hours, we fly to The National Needle Arts Tradeshow in Long Beach where images, tweets and posts about these new products will surface and spread like, well, like new Soak scents do.

Here’s a sneak peek at the products. Between flights, set up and tradeshow time, we’ll do our best to get these products up and online sooner than later.

If you are a Soak retailer or would like to be, email chris@soakwash.com to order any of these products. If you are looking to shop, ask for them at your favorite yarn shop, bra fitting boutique or visit our website. The products won’t go live for a bit (sorry) and the Soakboxes won’t ship until mid-March, when they ship to lovely yarn stores around the world.

Watch in the coming weeks for more details on all the tiny fragments of exciting news we’ve shared today. We wanted you to hear about the excitement from us first. Enjoy as it all unfolds! And thanks again for choosing Soak. We are forever appreciative of the love you’ve shown for our products. It’s truly Soakworthy.


101 things you can do with Soak | 005 Removing dirt and oil off wildlife

Author: Ngoc

Most of us have heard stories about oil spills and their effects on wild life. One of our customers, Laura Westlake is a licensed wildlife rehabilitator and she sent us her Soak story.


“I can’t tell you how much I love your product.  As a licensed wildlife rehabilitator, I use your “Soak” to bath my wild birds that need more than just water to clean their feathers.  It is non toxic and gets the “bad” dirt and oil off them safely!  I also use “Soak” to wash my 11 year old dog.  I’ve used all other dog products, but there is none that compare to the way it cleans and makes her fur feel.  It is also so gentle on the skin.  It is the best!”
– Laura Westlake

Crow cleaning himselfHappily bathing duck These are two birds that she has saved. They are happily swimming and bathing after she has clean the oil and dirt off their feathers using Soak.

We all loved her story and it stirred my curiosity about how exactly the oil effects the birds. Here is a summary of why oil spills are so detrimental and how wildlife rehabilitators are saving these birds. The information for this post was taken from here.

If you’ve ever looked at a feather closely, it has the stem in the middle and little veins coming out of both sides of the stem. These veins are then covered in tiny little barbs. All the little barbs link together to create a water proof barrier to prevent water from seeping in and keeps their skin nice and dry. When their feathers become covered in oil, the barbs don’t link together smoothly and the feathers clump and leave gaps, which essentially strip the feathers of their water proofing nature. Birds will then try to preen their feathers to smooth them out and in the process they will ingest the oil which is toxic and damages their organs. If left too long with oil on their feathers, these birds tend to freeze to death due to their inability to keep the water off their skin.

These wildlife rehabilitators find these birds and clean their feathers with a mild soap or in Laura’s case, Soak. They feed the animals until they are back to a healthy weight and free them back into the wild.

Thanks for the great story Laura!