We are hiring. You may have seen our teaser post on Facebook, or heard it through the grapevine. We are growing and we need you!
Job Title: Central Intelligence, a.k.a. office support, customer expert, assistant to everyone.
At Soak Wash Inc., we develop and market leading products for laundry and skin care. Soak, our primary product, is modern care for the laundry you love. Our office environment is fun, fast-paced and friendly. The role of Central Intelligence will be filled be someone who is always on top of business. They are the hub of information on customer needs, Soak production and inventory.
We’re looking for a candidate that can gracefully manage the administrative and book-keeping functions of our fun-spirited fast-paced office and (no pressure) interact positively with customers, suppliers and current employees. The ideal candidate will have an interest in customer service (a positive, professional and outgoing personality) as well as a desire to grow with the organization.
Ongoing duties include:
• General office support, with attention to detail
• Provide exceptional customer service for current and new customers
• Meticulous database management for customers and orders
• Basic bookkeeping including A/R, A/P, collections, invoicing, etc. using QuickBooks software (a must for the job)
• Salesforce.com data entry
• Overseeing consumer orders
• Preparing expense reports
• Shipping and customs documentation for inbound/ outbound freight
• Preparing orders for shipping
• Overseeing the flow of the office and its supplies
• Greeting couriers, customers and callers with grace
• Excellent working experience with QuickBooks
• Excellent working experience with Microsoft Office, Acrobat
• Ability to multitask with grace and ease
• Strong English written and verbal skills
• High level of attention to detail
• Independent working habits
• French language skills (or another second language)
• Experience in sales or customer service
• An interest in knitting, quilting and/ or fashion
• Experience with shipping software, brokers or the likes
• The keen ability and interest to work on other office/ warehouse tasks as needed
Please visit our website soakwash.com to learn about our company and products before applying for the position. We are all as passionate about our products as we are our jobs. If filled by the perfect candidate, this position has the potential to evolve into full-time employment.
Please submit CV with a letter of intent outlining how both your experience and personality are ideal for our fast-paced, fun, growing environment. Please also include your favorite thing about Soak.
We appreciate your interest in this position, however, only the candidates selected for an interview will be contacted. Send intent to: email@example.com No phone calls, please.
Thank you for choosing Soak. Have a lovely day.
There are many definitions of a Soft Launch. Today it’s the unoffical announcement of our new scent, Yuzu and our new Soakbox, Elvis Paisley.
Yes, it’s a bit crazy to use this format for such exciting news, but sometimes, that’s just how it goes. The official launch will be the week of February 11th, where you’ll get more details on what we are up to than you could ever hope for. Until then, here’s the long and short of our exciting accomplishments.
First: Yuzu. It’s the scent you’ve been waiting for. It’s so lovely it’s a bit silly. It is a kiss of tart citrus + crushed eucalyptus. It is currently available in our 3oz Soak bottles and 3oz Handmaid. It’ll be showing at TNNA this weekend, and on our website for sale (wholesale and retail) in the next week or so.
Second: You may notice Yuzu’s unique and lovely label. It’s the first in our upcoming series of designer labels. This label collection (yes, all 8 tiny bottles have different labels) is designed by the lovely and talented traditional fine art printmaker, and a turncoat commercial textile designer Lizzy House. Collectible, indeed.
Third: Yuzu appears in our newest Soakbox, Elvis Paisley. Once again, we’ve got a lovely custom color by Lorna’s Laces and a beautiful pattern designed by Fiona Ellis. We’re telling you this because in hours, we fly to The National Needle Arts Tradeshow in Long Beach where images, tweets and posts about these new products will surface and spread like, well, like new Soak scents do.
Here’s a sneak peek at the products. Between flights, set up and tradeshow time, we’ll do our best to get these products up and online sooner than later.
If you are a Soak retailer or would like to be, email firstname.lastname@example.org to order any of these products. If you are looking to shop, ask for them at your favorite yarn shop, bra fitting boutique or visit our website. The products won’t go live for a bit (sorry) and the Soakboxes won’t ship until mid-March, when they ship to lovely yarn stores around the world.
Watch in the coming weeks for more details on all the tiny fragments of exciting news we’ve shared today. We wanted you to hear about the excitement from us first. Enjoy as it all unfolds! And thanks again for choosing Soak. We are forever appreciative of the love you’ve shown for our products. It’s truly Soakworthy.
We’ve been busy, and a bit out of touch with the blog. Thankfully it has been all in the name of good things and lots of work! We’ll be more on top of this moving forward.
Yesterday, as you may already know, we had our debut on the Shopping Channel! It was a very exciting day, full of new friends, new activities and selling Soak!
We are very pleased to share with you the link to the great gift set we made, exclusively for them (you have to click to see it), as well as some awesome photos of the television that Chris took in the green room (the nice place where guests wait when they aren’t on air) and Jacqueline’s Dad took from home (the nice place where parents watch proudly as their children sell stuff on TV). We love the grainy look of the shots, combined with the TV buying information. All scents are available online, so get them now! Thanks for watching. We’ll let you know our next air date as soon as we have it.
Oh, and did we mention, you can even watch the video of our on-air episode too! (you have to click on the video link above the image on the Shopping Channel page selling Soak…)
Check it out! Thanks again for choosing Soak. We wouldn’t be where we are today, without you.
What a week we’ve had. The suspense, the drama, the shipping of media samples! Alas, here it is. The final story in the beginning of a great new collection of products. We’re certain these Soakboxes will be here to stay.
Conceptually we were sorted and the designing began. We finalized our new 3oz bottles. They’re 100% post-consumer resin and super cute. Flight friendly and environmentally friendly. We created mini versions of our new labels for Soak 3oz and branded the new and now in high demand Handmaid.
We finalized our yarn colours, to match our Soak fragrances, of course, and Fiona finalized patterns.
As Fiona pointed out, “four colour-ways were selected to encompass both fashion-forward shades and the classics. In my classes when looking at colour selection I point out how each hue has its own personality and provokes a response in us. So I based the designs for each pair of mitts on this theory, designing the patterns to fit with the mood of each colour and Soak fragrance.”
Fiona loves the detail in each pattern. Her words describe them best:
Clark Cable: reds are considered warm, passionate and powerful. This is a classic dark red so the cable design for this colour-way is dramatic and suitable for evening wear. The cables open up to create a saucy little hole for the thumb.
Double Pointe Pink: lights or pastels feel young, delicate and soft. Pale pink is very feminine and reminds me of ballet slippers. So this design has cables to look like the lacing of the ribbons and also includes my signature I-cord trim.
Lace Kelly: this shade is an on-trend combination somewhere between blue & green. Both are thought of as cool, tranquil and calming. The eyelet lace is wonderfully ladylike and is my homage to the demure beauty of the style icon whose name we riffed on to name our colour.
Cuff au Lait: browns, the colour of earth, are comfortable, rustic and fertile, darks shades are opulent, light shades make me think of edibles: milk chocolate, caramel and of course cappuccino. The polish is something that you can wear with just about anything and so the design for this one has a “wear it every day” feel, the fold over ribbed cuff makes it cozy and casual.
As we worked through the packaging, we scheduled photo shoots and naming parties to bring it all together. When we started receiving bits and pieces at our warehouse, it became harder and harder to keep the project quiet. We even invited hand models from our local knit scene to assist in the photo shoot, trading secrecy for first access to the new designs.
In summary, each Soakbox includes a bottle of Soak and Handmaid luxury creme, in matching scents, stylishly coordinated to premium nail polish and matching Lorna’s Laces custom designed yarn.
We’re all really excited about this project. While it’s still the start of summer, think towards knitting on the beach, cozy fall projects and holiday as this is the perfect gift, for yourself and those who knit. They’ll hit stores starting in June. Ask for them by name. In fact, print out this post and take it to your LYS (or gift store) and have them contact me to order them for you.
Images are available here. Feel free to share them, comment, blog and repost. Please be sure to link back to our website or this blog, so that our great team can be credited for their hard work. The products are live on our site as well, although as mentioned, they won’t ship until sometime in June. If you have any questions (purchasing, selling, promoting or just sending lovely feedback) related to this or other Soak projects, please be in touch! We would love to hear from you.
“It is always exciting to see a project that begins as just a bright idea come to fruition but when it exceeds your own imaginings it is doubly so.” Fiona Ellis.
Every Thursday we post a comment, tweet, email or secret message we’ve received from one of our Soakworthy customers (stores, fans, consumers, friends). Sometimes, on a rough day, it’s really helpful to read an inspiring message from someone in our community. Someone who appreciates what we do. Someone who is as passionate about Soak as we are. We appreciate all the love that comes our way. Really we do.
“@Jacqueline_Soak I just bought a new bra and they wanted me to buy their lingerie wash. I declined since I had a big bottle of Soak at home.”
Thanks for the twitter love Melissa. This is one of Melissa’s lovely designs called Lily’s Lilies.
Melissa, knitwear designer: Soakworthy.
Do you ever feel like your entrepreneurial skills are not up to par with your creative instinct? Do you wish there had been just one business class at art school? Are you facing more questions than answers related to your craft business? Our very own Jacqueline Sava has the solutions for you.
From Maker to Making a Living is a workshop series designed to guide craftspeople through the process of understanding, designing and building their individual businesses. Led by maker and award winning business leader Jacqueline Sava, attendees will be guided through an eight-part series of lectures, exercises and activities focused on the development of their own craft-based business practices.
The knowledge and skills obtained in these workshops will allow makers to successfully balance their personal craft philosophies with the realities of marketing, selling and profiting from their businesses. At the end of the workshop series, each craftsperson will have a custom plan to ensure a successful transition from where they are to where they want to be, and balance their personal craft philosophy with the realities of marketing, selling and profiting from business.
WHEN: From Maker to Making a Living will take place as eight evening sessions between 6:30 – 8:30 pm on the following dates, in Toronto, ON Canada:
• Monday, October 3: Myth busting. Making money is okay.
• Tuesday, October 4: Options. Exploring without losing your soul.
• Tuesday, October 11: Personal branding. Understanding your purpose.
• Wednesday, October 12: Business goals. Defining a vision.
• Monday, October 17: Costing per product. Am I really making money?
• Tuesday, October 18: Costing in general. All the other expenses.
• Monday, October 24: Selling. Wholesale, retail, pricing, and all that jazz.
• Tuesday, October 25: Charting the course. Deciding which way to go.
To register for this course, visit the Ontario Crafts Council website here.
We received an envelope this morning and much to our enjoyment, it was the April Spring issue of Martha Stewart Living. Flip to page 38 and you’ll find Soak featured under “75 Spectacular Spring Things”!
It’s been an exciting day for us media-wise as we’ve received news that we’re also in Chatalaine for the April Issue as well on page 89! We haven’t seen it ourselves yet but you can bet we’ll be picking up the issue.
I have been reminded of Spring all morning. First it was the brightly coloured fabrics shown on Red Pepper Quilt’s blog. And then these magazine spring issues. Not to mention the sunny skies and melting snow. If you’re anything like me, and can’t wait for spring cleaning time (not because I enjoy cleaning, but because it means warmer weather is just around the corner) than perhaps a brightly coloured Carrie or Phil basin can help you with a few jobs around the house.
Spring uses for Carrie and Phil
Clean your blinds. Fill up a basin with some warm water and Soak and dip a wash cloth in the water to wipe down your blinds. It’s amazing how much dust can accumulate on each blade.
Wash your winter accessories. Carrie’s larger size makes her great for hand washing several pairs of mittens, scarves and hats all at the same time.
If you are a big gardener, the basins are great for outdoor use. They are great for holding soil and fertilizer or to keep your bulbs and roots in one place.
Do you have any other ideas of uses for our vibrant basins? We’d love to hear them.